Güzelleş brings customers and salons together on a single calendar. The customer sees the service and its price up front and picks a suitable slot; the appointment becomes final when the salon approves the request. Below is the whole process, told from both sides.
The customer side is free. You can browse salons and compare services and prices without an account; a free account is only needed to create an appointment request. You open one from the registration page with the "Customer" role.
Search by city and district, narrow down by hairdresser / barber / beauty salon category, or allow location access to sort the closest salons first. A salon page keeps its address, opening hours, photos and verified reviews on one screen.
The salon defines its own service menu: the name of the service, how many minutes it takes and what it costs are written down before you book. Pick several services for the same visit and the total duration and amount update together.
The calendar only shows real gaps long enough for the service you chose; booked hours are not clickable. Change the day and the remaining slots are recalculated.
Your request goes to the salon. There is no instant confirmation on Güzelleş: the appointment becomes final once the salon checks its calendar and accepts the request. You are notified of the approval or the rejection, and an unapproved request creates no obligation.
You receive one notification when the appointment is approved and a second reminder roughly one hour before it starts, so a forgotten booking stops being a problem.
Once the service is completed you can rate and review that appointment. The right to review is tied to a completed appointment only; a salon cannot import reviews from anywhere else.
This is the detail people ask about most: picking a slot on the calendar does not finalise the appointment. The request goes to the salon, the appointment is created once the salon accepts it, and you get a notification. That way two customers never land on the same slot and nobody is surprised at the door. If you are not sure where to start, compare services on the prices page and then move on to the salon list.
The salon side is free too: there is no subscription for the appointment calendar, staff management, service menu or reports. You register through /en/register by choosing the "Venue Owner" role.
The registration page offers two roles: Customer and Venue Owner. Choosing Venue Owner starts the business sign-up flow and creates a business profile separate from a personal customer account.
You enter the salon name, category, full address, contact phone and opening hours. The document proving that the business is genuine is uploaded at this step.
The details and the document are reviewed. An approved salon profile goes live and starts appearing in search and city pages; if something is missing, you are told what to complete.
Each service gets a name, a duration and a price. The duration decides how long the appointment block on the calendar will be, which makes it the most critical field to get right.
Add your employees and set who works on which days and hours. Appointments land on the calendar per staff member, so the same slot is never given to two people.
You approve or reject requests and mark the appointment as completed once the service is done. The customer is notified at every step, so no phone confirmation is needed.
Appointment counts, the completed-versus-cancelled split, busiest services and customer activity are collected in the panel. The calendar, staff, service menu and reports are free for salons.
The customer cancels from the my-appointments screen; the cancellation reaches the salon immediately and the slot reopens on the calendar. The salon can also reject a request before approval or cancel an approved appointment — in both cases the customer is notified.
Moving an appointment is not a separate action: the existing one is cancelled and a new request is created for the new time. A salon may have its own cancellation policy, so check the details on its page.
The reminder sent about an hour before the appointment exists to reduce forgotten bookings. When a customer who cannot attend cancels, the salon can fill the hour again and another waiting customer gets the slot.
On the salon side, missed appointments are marked on the calendar and show up in the reports, so the business follows its real occupancy rather than a guess.
Both. The same account signs in from a browser at guzelles.com and from the iOS and Android app, and your appointments are identical on either channel.
The only difference is notifications: the approval and the one-hour reminder reach your phone through the app. You can install it from the download page.
No. What you create is an appointment request; it becomes final when the salon checks its calendar and accepts it. You are notified of the approval or the rejection. There is no instant confirmation on Güzelleş, because only the salon can verify that the slot is genuinely available.
The platform is completely free for customers: creating an account, browsing salons, requesting an appointment and writing a review cost nothing. Salons also use the appointment calendar, staff management, service menu and reports free of charge. You only pay the salon directly for the service you receive.
You can cancel from the My Appointments screen; the cancellation reaches the salon immediately and the slot reopens on the calendar. Because a salon may have its own cancellation policy, it is courteous to also call the salon if the appointment is very close.
The reminder that arrives about an hour before the appointment exists exactly for this. If you know you cannot attend, cancel: the slot reopens for another customer and the salon does not lose the hour. No-shows are marked on the salon calendar.
Only customers whose appointment has been completed can rate and review. A review is tied to an appointment that actually happened, and a salon cannot add reviews to its own page from outside. That is why the scores on a salon page come from real visits.
On the registration page choose the "Venue Owner" role and submit your business details and document. Once the application is approved your salon profile goes live; then you define your service menu, staff and working hours and start taking appointments.
Either works: you can book from a browser at guzelles.com or from the iOS and Android app with the same account. The only difference is notifications — the approval and the one-hour reminder reach your phone through the app.
Yes. The salon defines the duration and the price of every service in its own menu, and you see them before you create a request. You can also check the prices page to compare typical prices by city and service.
Still have a question? Write to us from the contact page. You can read how your data is handled in the privacy policy and what the platform is for on the about page.
Customers looking for an appointment start from the salon list; businesses that want to bring their salon to Güzelleş choose the "Venue Owner" role on the registration page.